Our aim is to help you create a culture in which your teams can flourish, long gone are the days of customer or client focus business they are old fashioned and outdated. WE want to help bring your teams to the front of your business and make them feel at home, they will inturn look after your clients and customers for you.
We offer a range of products and services which allow you can pick and choose from or we can work with you to understand what you need and then build your perfect package to bring your team to the front of your business
It is increasing obvious that teams should be number one concern when it comes to running a business, If the feel supported, cared for and feel they have a purpose this will drive your margins and reduce staff turnover, absenteeism and presenteeism along side being the right thing to do
From training line managers to spot signs of staff that may be struggling, to mystery employee we cover a whole range of steps
We can run bespoke training in house or online whether this is board level training on understanding the importance of looking after the employees, delivering the business case for staff wellbeing or training line managers and supervisors how to support their teams and how to encourage the best from them
If you are after formal recognition and qualifications we are trainer to advise on ISO45003 managing psychosocial risk, we are approved by MHFA England & Mind to deliver training.
We also offer our unique Mystery employee service. you may have heard of a mystery shopper where by people go and test your levels of customer service or undercover boss, well we do the same but we aim to protect your new team members by testing your interview and onboarding process to ensure that your new employees get everything they should.